RETURN & REFUND POLICY
Effective Date: Nov 25, 2025
Contact: info@christine.gold
1. General Policy
All sales are final unless otherwise stated.
If you have questions about your purchase, please contact us at info@christine.gold.
2. Psychic Readings & Mediumship Sessions
• All readings are non-refundable.
• Rescheduling requires 24 hours’ notice.
• No-shows or late cancellations are charged in full.
3. Coaching, Mentorships & Programs
Applies to: Soul Healers Method, Clarity Code, Speaking Mentorship, Telepathic Tales, and all long-form offerings.
• All payments are non-refundable.
• Payment plans must be completed in full.
• Transfers to another program may be considered on a case-by-case basis.
4. Digital Products & Courses
Includes PDFs, downloads, replays, workbooks, templates.
• Digital products are non-refundable.
• Technical issues will be resolved promptly upon request.
5. Workshops & Live Events
• Tickets are non-refundable.
• Tickets may be transferred to another person up to 48 hours before the event.
• If an event is cancelled by Christine Gold, a full refund or event credit will be provided.
6. Retreats & Travel Experiences
Applies to Japan Retreat, Soul Healers Travel retreats, and all destination events.
Deposits
• Deposits are non-refundable.
• A deposit may be transferred to a future retreat within 12 months if requested 30+ days before the retreat.
Cancellations by Participant
• 60+ days before retreat → 50% refund (minus deposit)
• 30–59 days → 25% refund (minus deposit)
• 0–29 days → No refunds
Cancellations by Host
If the retreat is cancelled, participants will receive either:
• A full refund, or
• Transfer to a future retreat
Travel insurance is strongly recommended.
7. Physical Products
• Returns accepted within 14 days of delivery.
• Product must be unused and in original condition.
• Customer is responsible for return shipping.
• Damaged or defective items will be replaced at no cost.
8. Chargebacks
If a payment dispute arises, please contact us first at info@christine.gold so we can resolve the matter directly.
9. Contact Information
For questions or support:
📧 info@christine.gold
🌐 christine.gold